Responsible gambling

Responsible Gaming at Elements Casino Grand River

At Elements Casino Grand River, we are committed to providing a safe and responsible gaming environment for all our players. We understand that problem gambling can affect anyone, regardless of age or background.

Self-Exclusion Program

We offer a self-exclusion program that allows you to exclude yourself from the casino for a period of time. This means that you will not be able to enter the premises during your excluded periods and you will also have restrictions on participating in promotions and rewards programs while you are excluded.

Deposit Limits

If you feel like you're spending more money than you can afford, we encourage you to set deposit limits for yourself. Our staff is trained to help you set these limits and ensure that they are adhered to.

Reality Checks

We offer reality checks to help you keep track of your gaming activity. These checks allow you to monitor how much time and money you have spent on our games, helping you make informed decisions about your gaming habits.

Support Services

If you're struggling with problem gambling or want more information about responsible gaming practices, we encourage you to seek out support services in the community.

Links to Support Organizations

• Connex Ontario: 1-866-531-2600
• Provincial Problem Gambling Helpline
• Mental Health and Addictions

We care about your well-being and are committed to providing a responsible gaming environment for all our players. If you need assistance or want more information, please don't hesitate to reach out.

Resources

To help you stay safe while playing at the casino, we have provided some useful resources:

• Set Deposit Limits
• Reality Checks
• Self-Exclusion Program

We are dedicated to providing a responsible gaming experience for all our players. If you need assistance or want more information about these programs and services, please don't hesitate to reach out.

Responsible Gaming Principles

At Elements Casino Grand River, we adhere to the following responsible gambling principles:

1. Fairness: We ensure that all our games are fair and operate randomly.
2. Security: Your personal details and transactions are secure with us.
3. Transparency: Our gaming policies and procedures are clearly communicated.

We believe in providing a safe and enjoyable experience for all our players, while also promoting responsible gambling practices.